Privacy policy

This privacy policy describes how your personal data is collected, used, and shared when you visit the website https://www.zentrox.store or make a purchase ("the website").

COLLECTION OF PERSONAL DATA

When you visit the website, we automatically collect certain information about your device, including information about your browser, your IP address, your time zone, and some of the cookies installed on your device. As you browse the website, we also collect information about the individual web pages or products you view, the websites or search terms that referred you to the website, and information about how you interact with the website. We refer to this automatically collected information as "device information."

We collect device information using the following technologies:

"Cookies" are data files placed on your device or computer, often containing an anonymous unique identifier. For more information about cookies and how to disable them, visit http://www.allaboutcookies.org.
"Log files" track actions performed on the website and collect data such as your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
"Web beacons," "tags," and "pixels" are electronic files used to collect information about how you navigate the website.
When you make a purchase via the website or attempt to make a purchase, we also collect certain information from you, including your name, billing address, shipping address, payment details (including your credit card information), email address, and phone number. We refer to this information as "order information."

When we use the term "personal information" in this privacy policy, we refer to both device information and order information.

HOW WE USE YOUR PERSONAL DATA

In general, we use the order information we collect to process orders placed through the website (including processing your payment details, managing the delivery of your order, and providing invoices and/or order confirmations). Additionally, we use this order information to:

Communicate with you;
Assess potential risks or fraud; and
Provide information or advertising about our products or services if it aligns with your preferences.
We use the device information we collect (especially your IP address) to assess potential risks or fraud and, generally, to improve and optimize our website (for example, by generating analytics on how our customers navigate and interact with the website, and evaluating the success of our marketing and advertising campaigns).

We share your personal information with third parties who help us use your information for the purposes described above. For example, we use Shopify to host our online store - to learn more about how Shopify uses your personal information, visit https://www.shopify.com/legal/privacy. We also use Google Analytics to understand how our customers use the website - to learn more about how Google uses your personal information, visit https://policies.google.com/privacy?hl=en. You can also disable Google Analytics here: https://tools.google.com/dlpage/gaoptout.

Finally, we may also share your personal information to comply with applicable laws and regulations, respond to a subpoena, court order, or other legal request for information we have received, or to protect our rights.

As mentioned above, we use your personal information to provide you with targeted ads or marketing communications that we believe may be of interest to you. To learn more about how targeted advertising works, visit the Digital Advertising Alliance's information page (DAA): http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

Additionally, you can disable some of these services by visiting the Digital Advertising Alliance's opt-out portal for digital advertising: https://optout.aboutads.info/?c=2&lang=en.

DO NOT TRACK

Please note that we do not change our data collection and usage practices on our website when we receive a "Do Not Track" signal from your browser.

YOUR RIGHTS

If you reside in Europe, you have the right to access the personal information we hold about you and request that we correct, update, or delete it. If you wish to exercise this right, please contact us using the contact details below.

Additionally, if you reside in Europe, you should know that we use your information to fulfill our contractual obligations to you (for example, when you place an order through the website) or to further our legitimate business interests as described above. Please note that your information will also be transferred outside of Europe, including to Canada and the United States.

DATA STORAGE

When you place an order through the website, we retain your order information unless you ask us to delete it.

CHANGES

We may update this privacy policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons.

CONTACT

To learn more about our privacy practices, ask questions, or file a complaint, please contact us by email at hello@zentrox.store.